POS services across 6,500+ sites moved to AWS
A US-based global restaurant chain (name withheld). The programme was delivered through NCR / NCR VOYIX.
Challenge
POS services at more than 6,500 sites of a global US restaurant chain had to move onto an AWS cloud-based transaction-data solution.
How it was run
Global delivery ran on structured governance and end-to-end delivery controls. In the same role, he also managed delivery for a major global customer, from sales handover through implementation to transition to support. That covered the plan and schedule, the budget, a RAID log (risks, assumptions, issues and dependencies), regular executive reporting and support playbooks, with 50+ staff coordinated, project managers included.
Outcome
The schedule was shortened by 10% and costs reduced by 7%, against plan. In the same period, further complex projects with budgets above US$2M were delivered.